These Conditions of Use govern the relationship between the company S&IB - European Company of Service & International
Business, owner of the site for online sale airvein.com and any final buyer in the context of distant sale. Accordingly, any
order implies acceptance of these Terms and Conditions.
IDENTIFICATION OF THE SELLER
S&IB - European Company of Service & International Business
SARL with capital of 42 000 euros
Managing Director : Frédéric MOLINIER
Headquarters : 23 rue de Stalingrad - 31000 TOULOUSE - FRANCE
ELECTRONIC SIGNATURE VALIDATION
The automatic registration systems are considered as proof of the nature, content and date of the order. Informatic validation
of the order generates an automatic acknowledgment of the order from the customer. S&IB - European Company of Service &
International Business is reserved the right to cancel any order from a customer with whom there is a dispute over payment of
a previous order. The information compiled by the buyer during the order-taking, engage it. In case of error in the address of
the recipient, the seller can not be held responsible for failure of delivery of the product. In this case the buyer remains liable
for the entire order and transport costs.
PRICE - PAYMENT
All prices and charges are quoted in Euros (VAT included). The charges appear once the customer has added products to the
card. The "total amount payable" is the final price, including VAT and all taxes for France and the countries of the European
Union. This price includes the price of products, handling, packaging and transport costs. Any local customs fees are paid
directly by the recipient.
You have two ways of payment offering maximum guarantees of safety. You can pay :
1. By credit card online on our secure payment service provied by Pal Pal : - By credit card, Visa, Eurocard / Mastercard, the
payment is secured by SSL. This is most reliable secured online payment on the Internet, all personal information is protected
and encrypted before transmission to our processing center.
2. Check sent by normal mail : By contacting our Customer Service by phone on +33 983 80 68 11
or e-mail: contact at airvein.com and by returning a check with the final price by mail (S&IB - European Company of Service &
International Business, 23 rue de Stalingrad, boite 9, 31000 TOULOUSE, FRANCE) Caution : We only accept payments by
mail in the form of a check in euros, payable by a French bank, to S&IB - European Company of Service & International
In case of payment by check, the sum is charged when the goods are sent after receipt of the check by mail. The cost of
sending the check to S&IB - European Company of Service & International Business are charged to the customer. You will
receive an e-mail confirming your order.
Our offer is valid whithin available stock. To ensure an excellent level of customer information, S&IB - European Company of
Service & International Business has developed a system to update inventory of products offered for sale on the internet.
However, in case of unavailability of product after placing the order, the customer will be informed by email as soon as
possible. The buyer can then request cancellation, exchange or refund of its order to « email@example.com ».
Delivery is made by post. Delivery time is normally lies between 72 and 96 h in metropolitan France (excluding Saturdays,
Sundays and holidays) upon receipt of order confirmation and payment. With La Poste, you are delivered at home in 48 hours
(working days for metropolitan France, Corsica and Monaco) according do deposit time.
Any delays caused by mail does not entitle the buyer to claim damages. Warning: If you choose to pay by check, the order
will be processed once we receive it within the according delays. The products are delivered to the delivery address specified
by the buyer during the checkout process. Please indicate clearly all the features of the delivery area (house name, place area
name, floor nb etc. ...) to limit potential errors. You can have it delivered to your home or your workplace.
Claims: The buyer must check the conformity of the delivered goods at the time of delivery. Any anomaly concerning the
delivery (order error, damaged ...) should be reported by email to « firstname.lastname@example.org » within 7 working days of receipt of
the articles. If the products need to be returned that must be done within 7 days after delivery. Any claims made after this
deadline will not be accepted. The return of the product could be accepted for products in their original condition (unopened
CONFORMITY and QUALITY
S&IB - European Company of Service & International Business agrees to refund or exchange defective or non-conform
products. The customer must make its request by email "email@example.com" within 7 business days after delivery for items
not corresponding to the order (delivery error, non-compliance products ...). For any claim, the customer has to specify the
contact details, order number, product reference and reasons for the claim. Any claims made after this deadline will not be
S&IB - European Company of Service & International Business will exchange or refund the product. The return of goods in
case of product error will be accepted for complete products in their original condition (unopened package ...) with a copy of
the invoice. In case of malfunction or non-conformity, shipping and return will be refunded to the customer.
SATISFIED OR REFUNDED
The buyer has a period of 7 days from receipt to return the product which does not suit him. The shipping costs will be
charged to the buyer. Only the price of the purchased product will be refunded. This right of return will be accepted for
complete products in their original condition (packaging) with a copy of the invoice. Items returned incomplete, damaged or
spoilt by the Customer are not refunded. S&IB - European Company of Service & International Business will reimburse the
customer within a period of 7 days after receipt of goods.
The products are conform to French legislation and standards applicable in France. The photographies, texts, information and
characteristics reproduced and illustrating the products only reflects the tastes of the author and are not contractual. S&IB -
European Company of Service & International Business can not be held liable for breach of contract in case of force majeure,
disruption or total or partial strike of postal services and transport and / or communications, flood, fire. S&IB - European
Company of Service & International Business has no liability for any indirect result of this, damage or expense that might arise
from the purchase of products. Hyperlinks can refer to other sites and we disclaim any responsibility if the content of these
sites violate the legal provisions in force.
CONFIDENTIALITY OF CLIENT DATA
To guaranty protection of your privacy, airvein.com treats all your information in strict confidentiality. When you shop, we ask
only for contact information (shipping address, phone, e-mail) to ensure quality treatment and careful monitoring of your order.
We undertake coordinated use of your phone number to resolve any problems as late deliveries or product exchange. We
guarantee that the data collected online will never be sold, rented or loaned. Under the Data Protection Act of January 6, 1978,
you have a right to access and rectify data about yourself : firstname.lastname@example.org
APPLICABLE LAW - DISPUTES
All clauses in these general conditions of sale, and all purchases and sales that are referred will be subject to French law.
The Commercial Court of Toulouse (31) is competent after all the possibilities of settlement have been tried.